( It Will Save You Time, Headaches and Tech Support Problems Later )
Your course or download area is now open, and you can login to it via the links at the end of this page,
but we need to explain how to login first. Please do not close this page down until you are safely in the course area.
Sometimes, our emails do not get delivered, especially to Hotmail/Outlook/Office365 Users.
It is very likely that your email provider will automatically put our emails into the hard-to-find “update” folders, but this can be prevented using the simple instructions below.
We may have just sent you an email with your password, but it may not arrive if you use Hotmail.
Therefore, we recommend that you:
1. Whitelist our email address, so that we can send you emails. Then…
2. Change your password by using this link, which needs confirming by email:
Please make sure that you add our email address to your safe senders list, so that we can send you the password reset email now and in future.
The address to whitelist is firstname.lastname@example.org
Here are the instructions for whitelisting in your Hotmail account: